Effective Date: [Insert Date]
Natural Love (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
Personal Information: Name, email, phone number, billing/shipping address, and payment details when you place an order.
Non-Personal Information: Browser type, device, IP address, and website usage data (via cookies).
2. How We Use Your Information
To process and fulfill your orders.
To send order updates, confirmations, and shipping details.
To respond to customer inquiries and provide support.
To send promotional content (only if you opt-in).
To improve our website, services, and customer experience.
3. Sharing Your Information
We do not sell your information. We only share your data with:
Trusted service providers: e.g., couriers for delivery, payment gateways for secure transactions.
Legal obligations: If required by law or to protect our rights.
4. Cookies
Our site uses cookies to improve your browsing experience, analyze site traffic, and show relevant offers. You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
Request access to your personal data.
Correct inaccurate information.
Request deletion of your data (subject to legal/transactional requirements).
Opt-out of marketing emails at any time.
7. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
📧 info@naturallove.co.za